Brand and Operations Modernization

Sector: Insurance | Role: Senior Marketing Specialist

Challenge: Establish project management tracking to better visualize where resources were being used. Increase awareness of domestic brand, CICA LIFE OF AMERICA, establish brand identity (tone, voice, photography, iconography).

Strategy: Define visual identity + voice, implement Asana governance, build analytics dashboards, design LMS onboarding.

Execution: Brand system; workflow templates; KPI dashboards; agent-training content; cross-functional reviews with Legal/Compliance/Sales

Results: +300% output via Asana; improved visibility across creative/executive teams; brand innovation recognition.

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